Terms of sale
Terms of Sale (Conditions Générales de Vente – CGV)
Effective Date: 6/25/25
Welcome to Charmaine Pauls' Shop! These Terms of Sale govern the purchase of digital products (eBooks and audiobooks) through our online store operated by Charmaine Pauls, based in France.
1. Seller Information
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Business Name: Charmaine Pauls
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Email: charmaine.pauls@gmail.com
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VAT Number: FR94829132133
2. Products and Availability
We offer digital products including eBooks and audiobooks. All content is delivered electronically via email after purchase. Product availability and descriptions are provided as accurately as possible, but may be updated without prior notice.
3. Prices and Taxes
All prices are shown in EUR and include applicable VAT in accordance with French and EU regulations.
4. Payment
Payments are processed securely through Shopify’s payment gateway. We accept major credit cards and digital wallets.
5. Delivery
Digital products are delivered via email immediately after successful payment. Please check your inbox and spam folder for the download link. If you experience issues, contact us at [support email].
6. Refund Policy
Due to the nature of digital products, all sales are final once files are delivered. No refunds or exchanges will be provided unless required by law.
7. Intellectual Property
All content sold on this site is protected by copyright. Purchase grants you a personal, non-transferable license for use. Redistribution or resale is prohibited.
8. Dispute Resolution
These Terms are governed by French law. In the event of a dispute, the consumer may contact us to seek an amicable resolution. If unsuccessful, the customer may refer the matter to a mediation service or the competent French court.
9. Modifications
We reserve the right to update these Terms at any time. Continued use of the website constitutes acceptance of any changes.
For questions, please contact us using the form here.