Terms of service
Last updated: 06/11/2025
Overview
Welcome to Shop.CharmainePauls.com. These Terms of Service (“Terms”) apply to your use of our website and any purchases made through it. By accessing the Site or purchasing from us, you agree to these Terms. If you do not agree, please do not use our services.
This store is operated by Charmaine Pauls, an author based in France. All products offered are digital goods (eBooks and audiobooks).
Digital Products
All products sold on this Site are digital. Upon successful purchase, your product will be delivered via email or made available for download. No physical items will be shipped.
Please ensure your email address is entered correctly at checkout. If you have not received your product within a reasonable time, check your spam folder or contact us for support.
Use of Products
Digital products purchased from this Site are for personal use only. You may not reproduce, distribute, modify, or resell any of the content without explicit written permission from the author.
Account & Access
You may choose to create an account for faster checkout and order tracking. You are responsible for maintaining the confidentiality of your login details and for any activity that occurs under your account.
We reserve the right to suspend or terminate accounts at our discretion for any misuse or breach of these Terms.
Pricing & Payment
Prices for our products are listed in EUR and are subject to change without notice. Payment is processed securely via Shopify and its payment providers. We do not store your credit card information.
Refunds
Due to the nature of digital products, all sales are final. We do not offer refunds or exchanges. If you experience any issues with your order, please reach out to us via the contact form and we will do our best to help.
Intellectual Property
All content on this Site, including books, cover art, branding, and written materials, is the intellectual property of Charmaine Pauls and may not be used without prior written consent.
Privacy
Your privacy is important to us. Please refer to our Privacy Policy to understand how your personal data is collected and used.
Limitation of Liability
To the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of the Site or products. All services are provided "as is" without any warranties of any kind.
Governing Law
These Terms are governed by the laws of France. Any disputes will be handled in accordance with French law.
Changes to These Terms
We reserve the right to update these Terms from time to time. Changes will be posted on this page and will take effect immediately upon publication. Continued use of the Site indicates your acceptance of the revised Terms.
Contact Us
For questions or support, please contact us here.
Location: France (Digital Business Only)